Get in Touch
We're here to help with all your thermal container needs
Customer Support
Expert assistance for your EverThermo products
Contact Information
Address
19 Rue Surrey Gardens
Westmount, QC H3Y 1N4
Canada
Phone
Business Hours
- Monday - Friday: 9:00 AM - 5:00 PM EST
- Saturday: 10:00 AM - 3:00 PM EST
- Sunday: Closed
Send Us a Message
How Can We Help?
Sales Support
Need help choosing the perfect thermal container? Our product specialists are here to assist with detailed recommendations based on your specific needs.
View ProductsTechnical Support
Experiencing issues with your thermal container? Our technical team provides expert guidance for maintenance and troubleshooting.
Repair ServicesWarranty Support
Questions about your product warranty? Our warranty team ensures your thermal containers are protected with comprehensive coverage.
Warranty InfoFrequently Asked Questions
We strive to respond to all inquiries within 24 business hours. For urgent matters, we recommend calling our customer service line during business hours for immediate assistance.
You can track your order through your account dashboard or by using the tracking number provided in your shipping confirmation email. For additional assistance, contact our customer service team.
Currently, we focus on serving our Canadian customers with domestic shipping. For international inquiries, please contact our sales team to discuss available options.